Shipping Policy

Welcome to the official Shipping Policy of BBLuxury Skincare, effective as of July 3, 2025. This BBLuxury Skincare Shipping Policy outlines how we handle orders, deliveries, returns, and customer service. By placing an order through bbluxuryskincare.com, you agree to the conditions set forth in this Shipping Policy.

1. General

We strive to maintain accurate inventory on our website. Occasionally, an item may be out of stock after your order is placed. In such cases, we will ship available products immediately and contact you regarding the rest. You may choose to wait for the restock or receive a refund for the unavailable item(s).

2. Shipping Costs

Shipping fees are calculated at checkout based on item weight, size, and destination. This fee will be clearly shown during checkout and included in your total.

3. Returns

3.1 Change of Mind

Returns are accepted within 30 days of delivery, provided items are:

  • Unused and in original packaging

  • In resellable condition

Return shipping is the customer’s responsibility. Once we receive and inspect the returned items, store credit will be issued. Shipping charges are non-refundable.

3.2 Warranty Returns

Valid warranty claims are accepted within 90 days. Customers must cover return shipping upfront, which will be reimbursed upon approval. You can choose one of the following:

  • Full refund to the original payment method

  • Store credit

  • Replacement (if stock is available)

4. Delivery Terms

  • Domestic Shipping: 2–7 business days

  • International Shipping: 4–22 business days (varies by location and courier)

  • Dispatch Time: Orders ship within 2 business days (Monday–Friday, excluding holidays)

  • Address Changes: Allowed only before dispatch

  • P.O. Box Shipping: Available via standard postal services

  • Military Address Shipping: Available via USPS

  • Split Shipments: In-stock items ship first; out-of-stock items ship upon restocking

  • Delayed Delivery: Contact us for assistance if delivery takes longer than expected

5. Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can monitor the status in real-time.

6. Damaged Shipments

If your order arrives damaged:

  • Refuse the package if possible and contact us immediately

  • If already delivered, email us photos of the damage for review and resolution

7. Taxes & Duties

  • Sales Tax: Already included in displayed prices

  • International Duties: Prepaid; no additional charges upon arrival

8. Cancellations

You may cancel your order at any time before it ships. If already shipped, please refer to our Return Policy.

9. Shipping Insurance

  • Lost or Damaged Parcels: Covered up to the declared value by the courier

  • Refund or Replacement: Processed after courier investigation is complete

10. Contact Us

For help with orders, shipping, or returns:
📞 +1 (281) 898-4064
📧 info@bbluxuryskincare.com

We encourage you to review this Shipping Policy BBLuxury Skincare regularly for any changes. If you have further questions about this Shipping Policy, feel free to contact our customer service team at any time. Our goal is to ensure every part of your BBLuxury Skincare journey — from checkout to delivery — is smooth, transparent, and satisfying.